pay

We kindly ask you to transfer the invoice 3 weeks before arrival. For last-minute bookings, payment is due on site.
We do not accept any cards (debit cards, credit cards, etc.)

Prices

The prices quoted are per person per day, excluding tourist tax.

Ortstaxe

Tourist tax of €5.00 per day and per person (from age 15).

Surcharges

When booking a double room as a single room, the price for 2 people will be charged.

cancellation

  • For cancellations made up to 90 days before arrival, your deposit will be refunded less a €50 processing fee. For cancellations made after this time, we charge the following cancellation fees:
  • 90-61 days before arrival: 40%
  • 60 to 31 days before arrival: 70% of the package price
  • 30 to 15 days before arrival with 90% of the package price
  • Cancellations made 14 days or less before arrival, in case of no-show, late arrival, or early departure, 100% of the package price will be charged. Unused services will not be refunded.

Cancellations are only valid in writing. The right of withdrawal according to §18 para. 1 no. 10 FAGG does not apply; instead, the general terms and conditions of the Austrian hotel industry apply. The cancellation conditions are independent of whether the booked rooms are re-let in whole or in part. We recommend taking out travel cancellation insurance with European Travel Insurance. 

Hotel cancellation insurance

We know from experience that despite all the excitement surrounding a booked holiday, something can always come up at the last minute. To avoid costs and hassle, we strongly recommend taking out cancellation insurance.

Wir empfehlen als Vorsorge für Storno, vorzeitiger Abreise und Bergrettung (inkl. Hubschrauberbergung) die Hotelstorno Plus oder die umfangreiche Hotelstorno Premium Versicherung (inkl. Unfallleistungen), die Sie hier einfach abschließen können: http://start.europaeische.at/hsp?AGN=10023065

NEW: Despite the pandemic status, European Travel Insurance provides insurance coverage for illness due to Covid-19 from May 29, 2020!

Details of this concession can be found here.

Hotel Cancellation Plus

You're looking forward to your holiday. But a lot can happen before and during your trip! Be prepared and take out Hotel Cancellation Plus insurance from European Travel Insurance.

pets

Bitte beachten Sie, dass wir aus Rücksicht auf alle Gäste keine Haustiere aufnehmen können. Vielen Dank für Ihr Verständnis!

Ski pass: The earlier, the cheaper!

The Sölden and Gurgl ski resorts have a new ski pass pricing system. Prices are no longer fixed, as before, but depend on the season, the date of purchase, and demand.
Following the motto "The earlier, the cheaper!", the new dynamic pricing model offers attractive prices (up to -20%) for advance purchases and rewards those who secure their ski passes in advance. Up to 5 days before the first day of skiing, the ski pass is always cheaper in the online ski ticket shop; after that (from 4 days prior), the ticket office price also applies online.

Booking information

Good to know

To make planning your holiday as easy as possible, we have compiled all the important booking information for you in a clear and concise manner. Here you will find details on prices, arrival and departure, payment methods, and cancellation policies. This way, you can plan your stay with us with complete peace of mind.